Published date: 6 July 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 6 September 2021, 10am

Contract summary

Industry

  • Health and social work services - 85000000

  • Other community, social and personal services - 98000000

Location of contract

England

Value of contract

£0

Procurement reference

CHWEST001-DN550359-48688407

Published date

6 July 2021

Closing date

6 September 2021

Closing time

10am

Contract start date

1 April 2022

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough's residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council.


About the buyer

Contact name

Debbie Pitcher

Address

Civic Way Offices
Civic Way
Ellesmere Port
CH65 0BE
United Kingdom

Telephone

+44 1244976943

Email

debbie.pitcher@cheshirewestandchester.gov.uk

Website

http://www.cheshirewestandchester.gov.uk/