Published date: 29 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 March 2025, 12pm

Contract summary

Industry

  • Telephone network - 32551400

Location of contract

W5 2HL

Value of contract

£3,814,241 to £8,580,000

Procurement reference

CF-0008600D8e000000Kmn7EAC

Published date

29 July 2025

Closing date

21 March 2025

Closing time

12pm

Contract start date

1 April 2026

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The London Borough of Ealing ("the Buyer"), has conducted a further competition procurement process, via the Crown Commercial Services (CCS) RM6116 Network Services 3 Framework under the Public Contracts Regulations 2015 as Amended.
he contract has been awarded to British Telecoms Plc for the proposed initial contract term of 3 years, with the option to extend for a further 2 years, one year at a time. The proposed contract value is for £3,814,241 excluding VAT.
As per the CCS buyer's guidance, this procurement exercise is a cross-lot procurement. The services required by this contract include those identified within the following Lots:

• fully managed WAN service under Lot 1a: Inter Site Connectivity (Wider Area Network) / Data Access Services,
• fully managed or co-managed LAN service under Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services
• outbound telephony service under Lot 4b: Digital Communication Services (Unified Communications)
• inbound telephony service under Lot 4d: Inbound Telephony Services,

The contact centre does not form part of this procurement, and the successful Supplier is required to interface with a 3rd party supplier.
The procurement of the contact centre will be run as a separate exercise and the successful Supplier will be informed of the 3rd party contact centre supplier and solution in due course.

The current service is a fully managed service for the whole service as described in Part C1 RM6116 Network Services 3 Statement of Requirement Specification.

Award information

Awarded date

16 July 2025

Contract start date

1 April 2026

Contract end date

31 March 2029

Total value of contract

£3,814,241

This contract was awarded to 1 supplier.

BT Group plc

Address

One Braham, Braham Street,, London, E1 8EE

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Abigail Acosta

Address

Perceval House 14-16 Uxbridge Road,
London
W5 2HL
United Kingdom

Telephone

+208825 5000

Email

acostaa@ealing.gov.uk