Published date: 15 January 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 14 February 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North West

Value of contract

£750,000

Procurement reference

CHWEST001-DN316798-65889813

Published date

15 January 2018

Closing date

14 February 2018

Contract start date

1 April 2018

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Cheshire West and Chester Council aims to be an excellent Authority, providing easy to use digital technology for residents whilst still supporting our most vulnerable customers. This procurement is in line with our vision to be the best, through securing complementary, integrated systems and easy to use self- service tools for a great customer experience.

The Transactional Service Centre - Assessment Centre and Billing & Debt are procuring a back office processing system for Revenues and Benefits.

The processing system will be used to record liable person details, this will include residents and businesses in order to bill for Council Tax, Non Domestic Rates (NDR) and Business Improvement Districts (BIDS). It will be able to award discounts and exemptions, conduct enforcement and recovery proceedings in line with legislation.

It will also be a Benefits processing system where it will be used to calculate entitlement to and award Housing Benefits and Free School Meals in line with legislation and Council Tax Support and Discretionary Funds in line with the local schemes. Please do not contact the Procurement Team - further information can be found via The Chest www.the-chest.org.uk

More information

Links

About the buyer

Contact name

Julian Ablett

Address

HQ
58 Nicholas Street
Chester
CH1 2NP
United Kingdom

Telephone

+44 7771500922

Email

julian.ablett@cheshirewestandchester.gov.uk

Website

http://www.cheshirewestandchester.gov.uk/