Published date: 3 January 2019

Last edited date: 3 January 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 November 2018

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Yorkshire and the Humber

Value of contract

£140,252

Procurement reference

HARBC001-DN384715-17647286

Published date

3 January 2019

Closing date

19 November 2018

Contract start date

1 December 2018

Contract end date

28 February 2021

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Content from online web forms is validated and then each transaction is automated in the back office system. Items requiring intervention routed to High, Medium and Low priority work queues

More information

Previous notice about this procurement

Digital process automation services for Revenues and Benefits.

  • Awarded contract
  • Published 3 January 2019

About the buyer

Address

Council Offices
Crescent Gardens
Harrogate
HG1 2SG
England

Telephone

0

Email

procurement@harrogate.gov.uk

Website

http://www.harrogate.gov.uk/