Published date: 26 January 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 February 2021, 12pm

Contract summary

Industry

  • Social research services - 79315000

Location of contract

B19 3SD

Value of contract

£0

Procurement reference

tender_263521/921026

Published date

26 January 2021

Closing date

26 February 2021

Closing time

12pm

Contract start date

1 April 2021

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

TfWM (Transport for West Midlands) which is part of the WMCA (West Midlands Combined Authority) is looking to procure suitable partners on a four year maximum term Framework Agreement in order to understand how customers perceive the strengths and weaknesses of the transport offer and which aspects of new scheme investment generates increased usage and improved levels of satisfaction in the West Midlands area.

Market research and passenger data enables TfWM to gather information about customers and provides important information to identify transport market size and market needs as well as better understanding what people want, need, perceive and believe about the transport network, services and future schemes in the West Midlands.

The scope of this framework will enable TfWM to source online market research panellists primarily residing, but also non-residents regularly travelling in, the West Midlands conurbation.

Please see the Specification for further details of the requirements of this framework.

Each piece of work is envisaged to be awarded by a suitable mini competition process and up to four suitable suppliers will be qualified to the framework and invited to take part in each mini competition. If a specialist supplier is qualified to the framework that is focused on for example young, BAME or for GDPR purposes then TfWM reserves the right to make a direct award if deemed to be appropriate.

In order to access the documents and submit a bid please do so through BravoSolution, the WMCA's e-tendering portal (https://wmca.bravosolution.co.uk). The tender reference is itt_912 and if you are not already registered on BravoSolution it is free and usually only takes a few minutes to do so.

This tender is being evaluated on the basis of 70/30 quality/price and the closing date for submissions is 1200 noon on Friday 26th February 2021. If you have any clarification questions the deadline for submitting them is 1200 noon on Monday 22nd February 2021.

About the buyer

Contact name

West Midlands Combined Authority

Address

16 Summer Lane
Birmingham
B19 3SD
England

Email

procurement.team@wmca.org.uk