Published date: 17 August 2019
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Research services - 73110000
Market research services - 79310000
Location of contract
London
Value of contract
£46,650
Procurement reference
PROC 35-2019
Published date
17 August 2019
Closing date
9 April 2019
Contract start date
20 May 2019
Contract end date
30 September 2019
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Competition and Markets Authority (CMA) has ordered 21 retail banks across GB and Northern Ireland to display prominently in all their bricks and mortar branches the results of independent customer surveys of service quality. The CMA is now commissioning compliance research i.e. 'mystery shopping' in a sample of branches of each of these banks to ensure compliance with the Order.
Award information
Awarded date
15 May 2019
Contract start date
20 May 2019
Contract end date
30 September 2019
Total value of contract
£46,650
This contract was awarded to 1 supplier.
Ipsos Mori
Address
3 Thomas More Square,
London
E1W 1YWReference
None
Supplier is SME?
No
Supplier is VCSE?
No
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Closing: 9 April 2019
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