Published date: 24 February 2016

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 April 2016

Contract summary

Industry

  • Translation services - 79530000

  • Interpretation services - 79540000

Location of contract

Yorkshire and the Humber

Value of contract

£1,600,000 to £2,240,000

Procurement reference

itt_3420

Published date

24 February 2016

Closing date

8 April 2016

Contract start date

1 September 2016

Contract end date

31 August 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Yorkshire and Humber Commissioning Support (YHCS) on behalf of NHS Hull Clinical Commissioning Group is seeking to commission a single provider Interpretation and Translation Service through an open procurement process. The preferred Bidder will be required to demonstrate how they will deliver services in an environment of transforming health care provision as outlined in the NHS Five Year Forward View and Hull 2020 Programme.

The Service will provide a high quality, confidential and effective Interpretation and Translation Service for those people who are registered with a Hull GP, or living in Hull but not registered with a GP who wish to access Primary Care services and for whom communication in English presents a significant barrier to understanding.

The service will deliver Interpreting and Translation services for the Authorised Users comprising of GP Practices, Dental Practices, Community Pharmacists and Ophthalmic Practices based in the city of Hull. This will include providing services in the following ways:
• Face to Face Interpretation Services;
• Telephone Interpretation Services;
• Video Remote Interpreting / Video Relay Services;
• Resident Interpreters;
• Translation Service for printed material including hospital letters - to and from English;
• Signing (using British Sign Language);
• Audio Transcriptions.

NHS Hull Clinical Commissioning Group recognises the diversity of providers in the market and the range of skills, resources, experience and expertise that they offer. It is anticipated that successful bids will be those based on innovative solutions and use of technology, to ensure 'service user-centred' solutions for the provision of this service.

NHS Hull Clinical Commissioning Group wishes to establish a single Provider contract for the provision of services.

More information

Attachments

Links

Additional text

How to apply:

Potential Bidders are requested to register on the NHS Sourcing Portal itt_3420 (www.nhssourcing.co.uk) where the documentation is available to download.


The deadline for submissions is 13:00 on the 8 April 2016.

Award information

Awarded date

27 May 2016

Contract start date

1 September 2016

Contract end date

31 August 2021

Total value of contract

£1,429,255

This contract was awarded to 1 supplier.

AA Global Languages Ltd

Address

Global House
Worcester
WR1 2BU

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Katy Carter

Address

Health House
Grange Park Lane
Willerby
HU10 6DT
England

Email

katycarter@nhs.net

Website

www.nhssourcing.co.uk