Published date: 11 November 2022

Last edited date: 3 February 2023

This notice was replaced on 29 June 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 June 2023)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Social research services - 79315000

Location of contract

Any region

Value of contract

£970,000

Procurement reference

CCZX22A21.

Published date

11 November 2022

Closing date

23 September 2022

Closing time

3pm

Contract start date

10 November 2022

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The listening exercise is a working title for the public facing process the Inquiry will use to gather people's experiences of the pandemic, providing a unique source of data for the Inquiry's legal team. This exercise needs to be of sufficient scope and scale to capture people's experiences, give them a chance to be heard and turn the experiences into an evidence base that will underpin the broad remit of the Inquiry's investigations. This exercise will be run as a mixed programme, covering research and analysis, communications and engagement, website and safeguarding policies and procedures and emotional support. The Inquiry requires specialist research and analysis expertise to deliver the Research and Analysis pillar of the listening exercise. This will provide a unique, comprehensive empirical account of the UK population's experience of the pandemic to be submitted to the Inquiry's legal process as evidence. The successful supplier is aware that for a successful listening exercise the Inquiry will at all times retain its independence. High quality, methodologically robust reports will be produced to feed into the Inquiry's legal process as evidence and these will represent the experiences of the UK population, and support the Inquiry in its investigations as it delivers on its Terms of Reference. The process of gathering experiences/data fits into the Inquiry's timescales and process, delivering timely and relevant reports to Modules where human impact needs to be heard. The data on which the reports are based must be of high quality, representative, as well as protected, safe and secure. That the experiences/data are collated and analysed in a way that allows thematic reports to be produced. The process of data/experience gathering will be diverse and inclusive, reaching seldom-heard and under-represented groups. Experiences/data collected will be protected, and anonymity preserved where appropriate. That the 'listening' element is trauma-informed and tailored to audience needs. Those methods are tested on a small scale first before being rolled out more widely and that the best use of public money is made. It is important that the exercise is as inclusive as possible, in line with the large number of people affected by the pandemic and that the experiences gathered are representative of the UK population. At the same time it must be proportional in our delivery to ensure value for money for the taxpayer and the Inquiry. It will demonstrate to the country that we are 'listening' to what the country wants to tell us, helping to maintain trust and confidence in the Inquiry and its findings. Due to the nature of the subject material and the grief, trauma and health impacts experienced by many people, carefully designed research methods and interactions are required in line with the lnquiry's safeguarding responsibilities. This activity will produce research that can be submitted to the Inquiry as evidence.

More information

Attachments

Award information

Awarded date

9 November 2022

Contract start date

10 November 2022

Contract end date

31 March 2023

Total value of contract

£970,000

This contract was awarded to 1 supplier.

IPSOS (MARKET RESEARCH) LTD

Address

3 Thomas More Square E1W 1YW London England

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Cabinet Office : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service