Published date: 9 January 2019
Last edited date: 9 January 2019
Closed early engagement
Contract summary
Industry
Networks - 32400000
Security, fire-fighting, police and defence equipment - 35000000
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000
Hardware consultancy services - 72100000
Software programming and consultancy services - 72200000
Data services - 72300000
Computer-related services - 72500000
Computer support and consultancy services - 72600000
Computer network services - 72700000
Location of contract
Any region
Procurement reference
CRFCA_ITT 1.0
Published date
9 January 2019
Closing date
5 March 2019
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
CRFCA is seeking to appoint a Managed Services Provider (MSP) to manage and support the Communication & Information Systems for CRFCA Head Office staff; for the 13 Reserve Forces' and Cadets' Associations (RFCAs); the approximately 55 County Army Cadet Force organisations (ACF); and their users. The service will also support CRFCA's obligation to deliver their Service Level Agreement (SLA) commitment to the UK Ministry of Defence (MOD).
The IT systems to be supported include a data centre in Aldershot, with back up facilities in a CRFCA owned data centre in London; core systems including "Project Haldane 2" (PH2); local area networks; firewalls and local IT systems in the RFCAs and around 1000 mobile devices, consisting of laptops, mobile phones, printers, etc. The MSP will also be responsible for support of the Wide Area Network (WAN) that is provided under Lot 2.
More information
Attachments
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- Appendix A_CRFCA Supplier Questionnaire MPS_V1.0.docx
- Evaluation criteria
- Appendix A_CRFCA Supplier Questionnaire MPS_V1.0
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- Appendix B_CRFCA Supplier Questionnaire WAN_V1.0.docx
- Evaluation criteria
- Appendix B_CRFCA Supplier Questionnaire WAN_V1.0
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- Appendix C part 2 _ServiceCatalogue.jpeg
- Evaluation criteria
- Appendix C part 2 _ServiceCatalogue
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- Appendix C part 1_ServiceCatalogue v1.0.pdf
- Evaluation criteria
- Appendix C part 1_ServiceCatalogue v1.0
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- Appendix C part 3_ServiceCatalogue.jpeg
- Evaluation criteria
- Appendix C part 3_ServiceCatalogue
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- Appendix D Equipment List v1.0.pdf
- Evaluation criteria
- Appendix D Equipment List v1.0
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- Appendix E Users and Sites v1.0.pdf
- Evaluation criteria
- Appendix E Users and Sites v1.0
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- Appendix G MSP SLAs v1.0.pdf
- Evaluation criteria
- Appendix G MSP SLAs v1.0
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- Appendix H_Catalogue v1.0.pdf
- Evaluation criteria
- Appendix H_Catalogue v1.0
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- Appendix J_part 1 Network sites list WANv1.1.pdf
- Evaluation criteria
- Appendix J_part 1 Network sites list WANv1.1
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- Appendix J_part2 WAN Network Diagram v1.0.pdf
- Evaluation criteria
- Appendix J_part2 WAN Network Diagram v1.0
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- Appendix K_Cost Template_WAN_Lot 2 v1.0.xlsx
- Evaluation criteria
- Appendix K_Cost Template_WAN_Lot 2 v1.0
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- Appendix L - MSP Response Document v1.0.xlsx
- Evaluation criteria
- Appendix L - MSP Response Document v1.0
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- Appendix M - WAN Response Document v1.0.xlsx
- Evaluation criteria
- Appendix M - WAN Response Document v1.0
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- CRFCA ITT v1.2.pdf
- Tender notice
- CRFCA ITT v1.2
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- Appendix I_Cost Template_MSP_Lot 1 v1.0.xlsx
- Evaluation criteria
- Appendix I_Cost Template_MSP_Lot 1 v1.0
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- Appendix F -Last 12 Months Call Volumes v1.1.pdf
- Evaluation criteria
- Appendix F_Last 12 Months Call Volumes v1.1
About the buyer
Contact name
Paul Hocking
Address
2 - 3 Blotts Barn
Brooks Road
Raunds
NN9 6NS
England
Telephone
03333555111
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Closing date: 5 March 2019