Published date: 7 March 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 March 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

LE19 2BX

Value of contract

£31,036

Procurement reference

SSD926

Published date

7 March 2023

Closing date

2 March 2023

Closing time

12pm

Contract start date

13 March 2023

Contract end date

12 March 2024

Contract type

Supply contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard.

This is a contract award. This purchase is a continuation of an existing agreement and competition is absent for technical reasons

Award information

Awarded date

2 March 2023

Contract start date

13 March 2023

Contract end date

12 March 2024

Total value of contract

£31,036

This contract was awarded to 1 supplier.

NETCALL TECHNOLOGY LIMITED

Address

Bedford Heights, Brickhill Drive
BEDFORD
Bedfordshire
MK41 7PH
GB

Reference

Companies House number: 02831215

Value of contract

£31,036

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Jim Bates

Address

St. Johns,Enderby
LEICESTER
LE192BX
United Kingdom

Telephone

0116 222 2222

Email

jim.bates@leics.police.uk