Published date: 19 October 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 January 2023, 12pm

Contract summary

Industry

  • Health services - 85100000

  • Social work and related services - 85300000

Location of contract

England

Value of contract

£28,000,000

Procurement reference

KENT001-DN622805-76524264

Published date

19 October 2023

Closing date

9 January 2023

Closing time

12pm

Contract start date

29 September 2023

Contract end date

28 September 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Kent County Council are looking to commission a suitably qualified Partner to deliver its innovative new Technology Enabled Care Service. The contract will be awarded for 5 years with option to extend for a further 2 years. The service will form a cornerstone of the delivery of KCC's Adult Social Care approach, Making a Difference every Day (MADE), which seeks to drive consistent, high quality, person-centred and innovative support.\r
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Technology Enabled Care will underpin our future care and support delivery and is critical to the Authority's vision for the social care and health landscape in Kent. The Technology Enabled Care Service will harness the potential benefits of digital technology to promote independent living and optimise a person's outcomes. \r
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Since March 2022, KCC has worked with a Partner to trial the principles of a Technology Enabled Care Service in a build and test project which operated in the East Kent area. The build and test has delivered excellent learning opportunities and understanding of the full potential associated to technology, and has informed the service specification for our county-wide Technology Enabled Care Service. In addition, we have undertaken market engagement throughout August and during September held 121 meetings with providers to work through key questions, all in which have informed the specification. The draft specification was shared with the market for comment during October. There has been a co-production group working with us to design the service, specification and will play a key role in the procurement and implementation of the service. \r
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KCC now wishes to appoint a Partner who will lead the implementation of the county-wide Technology Enabled Care Service, incorporating the delivery of a mobilisation from existing service provision, delivery of a wide range of digital technologies and apps, culture change management, utilising data and benefits realisation. The chosen Partner will work in a co-production approach with KCC and Kent residents to design and implement a service which aligns to our MADE approach. \r
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The contract has been estimated at the value for adult social care however during the contract term it is expected that there will be opportunities with Health, Children's and District Councils to grow the service. We will consider consortia or where a lead Partner subcontracts and encourage Partners to consider working with SMEs. \r
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In the first instance, Partners can register an interest and to obtain additional information via the Proactis. Submissions are due via the Kent Business Portal by 9 January 2023. Please allow adequate time for uploading documents and to dispatch the electronic responses well in advance of the closing tie to avoid last minute problems.\r
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Interested Partners are also asked to direct any questions via 'messages' feature within the Portal.\r

More information

Previous notice about this procurement

Technology Enabled Care Services (TECS)

  • Opportunity
  • Published 9 December 2022

Links

Award information

Awarded date

30 September 2023

Contract start date

1 October 2023

Contract end date

30 September 2028

Total value of contract

£16,562,766

This contract was awarded to 1 supplier.

PA Consulting

Address

PA Consulting, 10 Bressenden Pl, London SW1E 5DN

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

County Hall
Maidstone
ME14 1XQ
United Kingdom

Telephone

+44 3000414141

Email

sandie.atwell@kent.gov.uk

Website

http://www.kent.gov.uk