Published date: 30 September 2020

Last edited date: 30 September 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 March 2020, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

England

Value of contract

£1,400,516.13

Procurement reference

RWM292

Published date

30 September 2020

Closing date

20 March 2020

Closing time

12pm

Contract start date

14 September 2020

Contract end date

13 September 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Radioactive Waste Management conducted a Further Competition from the CCS Framework RM3815, for the successful contractor to provide a Contact Service Centre to Radioactive Waste Management. The Supplier will provide the necessary resource, systems, expertise, behaviours and cultural alignment to successfully deliver a Contact Service Centre to RWM.

Award information

Awarded date

14 September 2020

Contract start date

14 September 2020

Contract end date

13 September 2023

Total value of contract

£1,400,516.13

This contract was awarded to 1 supplier.

Arvato

Address

Arvato
Phoenix One,59-63 Farnham Road
SLOUGH
Berkshire
SL1 3TN
GB

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Radioactive Waste Management

Address

Radioactive Waste Management
Building 329, Thomson Avenue, Harwell Campus
Didcot
OX11 0GD
England

Telephone

01925 802524

Email

joshua.may@nda.gov.uk

Website

www.gov.uk/rwm