Published date: 18 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 October 2025, 12pm

Contract summary

Industry

  • Collection agency services - 79940000

Location of contract

England

Value of contract

£0

Procurement reference

TORB001-DN778488-07578806

Published date

18 December 2025

Closing date

3 October 2025

Closing time

12pm

Contract start date

3 December 2025

Contract end date

2 December 2029

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To deliver and improve collection rates across the following debt areas:\r
• Parking Penalty Charge Notices\r
• Council Tax\r
• Business Rates (Non-Domestic Rates)\r
• Business Improvement District Debts (BIDS) \r
• Sundry Debts and Housing Benefit Overpayments \r
• Commercial Rent Arrears Recovery\r
• Execution of Arrest Warrants\r
• High Court Enforcement Services. This may include processing a debt from the issue of pre-proceedings documentation through to enforcing judgement.\r
\r
The successful applicant will be permitted to claim their fees only in accordance with the Taking Control of Goods (Fees) Regulations 2013 (as amended). \r
The Council will not accept any direct charges from any of the Service Providers save for any charges for VAT.

Award information

Awarded date

11 November 2025

Contract start date

3 December 2025

Contract end date

2 December 2029

Total value of contract

£0

This contract was awarded to 2 suppliers.

CDER Group

Address

EC3R 8LJ

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Excel Civil Enforcement Ltd

Address

LL29 8PH

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Rebecca Sanders

Address

Town Hall
Castle Circus
Torquay
TQ1 3DR
England

Telephone

+44 1803208627

Email

rebecca.sanders@torbay.gov.uk

Website

http://www.torbay.gov.uk/