Covid 19 Response - PPE

Contract summary

Industry

• Health and social work services - 85000000

Location of contract

South East

Value of contract

£32,000

Procurement reference

HCCCovid19 RJ/05

Published date

23 October 2020

Closing date

26 April 2020

Closing time

12pm

Contract start date

27 April 2020

Contract end date

27 August 2020

Contract type

Service contract

Procedure type

Single tender action (below threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Covid 19 pandemic is placing unforeseen and immediate pressures on the Councils existing resources. The WACS solution is an automated service that can make multiple phone calls to named individuals, confirming their identity and asking questions the answers to which will determine the most appropriate access route for that individual to Council services.
The aim of the Wellbeing Automated Call Service (WACS) is to reduce the requirement for the Welfare Support Team (tier 2) in HCC to make thousands of calls to individuals who have registered on the government website as extremely vulnerable and requiring support. In addition, the WACS project aims to contact those people who have been listed on the NHS Shielding List and whom HCC does not have an email or mobile number for, meaning mass communication is not possible.

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Award information

Awarded date

27 April 2020

Contract start date

27 April 2020

Contract end date

27 August 2020

Total value of contract

£32,000

This contract was awarded to 1 supplier.

PA CONSULTING (UK) LIMITED

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About the buyer

Contact name

Juan Carosio

Address

The Castle
WINCHESTER
SO238ZB
England

Telephone

01 962 845966

Email

juan.carosio@hants.gov.uk