Published date: 25 September 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 September 2020, 12am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North West

Value of contract

£95,236

Procurement reference

W1045

Published date

25 September 2020

Closing date

10 September 2020

Closing time

12am

Contract start date

11 September 2020

Contract end date

10 September 2023

Contract type

Service contract

Procedure type

Other: Direct Award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

1) Establish and implement a robust but flexible target operating model for ICT services in a shared service environment. This includes help with job descriptions together with roles and responsibilities.
2) Advise on ICT contract and vendor management including the negotiation of very complex licensing models with key suppliers - This provides unbiased view on our contracts provided by our high value platinum suppliers.
3) ICT operational service transformation & customer satisfaction measuring.
4) Service Desk Standardisation/Transformation programme & service improvement and support models guidance and resources.
5) Portfolio Management and delivery methodologies

Award information

Awarded date

11 September 2020

Contract start date

11 September 2020

Contract end date

10 September 2023

Total value of contract

£95,236

This contract was awarded to 1 supplier.

Infotech Research Group

Address

602 Queens Ave
London
N6B 1YA

Reference

No reference - other

Value of contract

£95,236

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Michael Ashworth

Address

WESTFIELDS
SANDBACH
CW111HZ
England

Telephone

01270 686953

Email

michael.ashworth@cheshireeast.gov.uk