Published date: 25 November 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software support services - 72261000
Location of contract
LS1 4BJ
Value of contract
£40,000 to £60,000
Procurement reference
CF-1200200D0O000000rwimUAA
Published date
25 November 2022
Closing date
9 December 2022
Closing time
1pm
Contract start date
5 January 2023
Contract end date
4 January 2027
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Procurement of a web-based incident/ticket management system to handle support tickets
A full description of the requirement can be found in the ITQ document once suppliers have registered their interest.
Please note: the maximum budget for this work is £20,000 per annum exclusive of VAT. The conract is to be awarded on a 1+1+1 basis.
Interested suppliers should register on the NHS England e-procurement system here: https://health-family.force.com/login
• Once logged in click 'Find Opportunities' and search for 'Leadership Academy Support Ticketing Platform'
• Click 'Register Interest'
• Once you have registered your interest you will be able to view the Requirements and submit a response to the questions within the portal.
• Any messages about the opportunity should be sent via the e-procurement system. You can do this by going to the home page and:
o Click on 'My proposals & Quotes'
o Click the relevant Project Title
o Click 'Messages' & 'New Message'
About the buyer
Contact name
Jon Richards
Address
Skipton House
London
SE1 8UG
United Kingdom
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Closing: 9 December 2022, 1pm
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