Published date: 15 February 2022

This notice was replaced on 15 February 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 15 February 2022, last edited 16 February 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Research and development consultancy services - 73200000

Location of contract

United Kingdom

Value of contract

£100,000

Procurement reference

TFL001-DN597931-26060035

Published date

15 February 2022

Closing date

8 March 2022

Closing time

12pm

Contract start date

27 March 2022

Contract end date

30 June 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

This will involve commissioning a Research and Innovation programme to develop a detailed understanding of the customer journeys and experiences of key groups of Londoners in navigating the skills and employment system (Stage 1).
- Undertaking customer journey analysis, especially for priority groups most at risk of exclusion, to identify how more coordinated provision can support them and improve their access to provision.
- Establish a baseline of how well coordinated provision is currently and use this baseline to understand barriers, gaps and opportunities; and track impact of subsequent interventions.
- Identifying and disseminating evidence-based best practice in coordination and integration of provision.


About the buyer

Contact name

Marie Rajotte

Address

Windsor House
42-50 Victoria Street
London
SW1H 0BD
United Kingdom

Telephone

+44 1234

Email

marierajotte.cpt@tfl.gov.uk

Website

https://tfl.gov.uk