Published date: 13 June 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 March 2025, 3pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£310,400

Procurement reference

C103524

Published date

13 June 2025

Closing date

20 March 2025

Closing time

3pm

Contract start date

28 May 2025

Contract end date

28 May 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required.

This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.

Award information

Awarded date

9 April 2025

Contract start date

28 May 2025

Contract end date

28 May 2029

Total value of contract

£310,400

This contract was awarded to 1 supplier.

ACCENTURE (UK) LIMITED

Address

30 Fenchurch Street, London, EC3M 3BD

Reference

Companies House number: 04757301

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

100 Wood Street
LONDON
EC2V 7ER
England

Email

procurement@postoffice.co.uk