Published date: 3 April 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 May 2024, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

TW11 0LW

Value of contract

£0

Procurement reference

tender_430496/1338794

Published date

3 April 2024

Closing date

3 May 2024

Closing time

5pm

Contract start date

28 June 2024

Contract end date

30 June 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The National Physical Laboratory [NPL] requirement is to implement a 24x7 Security Operations Centre (SOC). It would enable NPL to gain 24x7 visibility over potential security threats in its environment and respond to them in a timely manner as per severity and agreed SLA.

Currently, NPL does not have out of hours capability to respond to security alerts/incidents which leaves it vulnerable to security threats coming in out of hours, which in turn can have a significant impact on the availability of NPL systems if we are hit by a determined cyber threat actor, especially at this time where UK government organisations are at a higher alert status.

NPL's intention is to find a service provider that could supply several services which would fill the gap left from having a lack of resources (Senior Engineers and Architect), and who could function as part of an extended virtual team.

Services required for SOC will be focused on NPL's M365 E5 licensing stack, including handling Defender EDR capabilities, SIEM service, threat hunting, compliance reporting, cloud security baselining, vulnerability assessments, phishing trends, dark web monitoring and technical security advisory.

The contract will initially be for a period of three years with the possibility of extending it by two further periods of one year each (3 + 1+ 1), following satisfactory performance of the supplier and at the sole discretion of NPL.

More information

Links

Additional text

The Authority is using the LUPC Bravo e-Procurement portal to conduct the procurement process. All Suppliers must register their company via the LUPC Bravo Portal.

About the buyer

Contact name

Nina Heath

Address

Hampton road
Teddington
TW11 0LW
England

Email

nina.heath@npl.co.uk