Published date: 11 April 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 March 2023, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • System and support services - 72250000

  • Helpdesk and support services - 72253000

    • Systems support services - 72253200

    • Software support services - 72261000

    • Data network management and support services - 72315000

    • Internet services - 72400000

    • Computer support and consultancy services - 72600000

    • Computer support services - 72610000

    • Event services - 79952000

Location of contract

SN2 2EH

Value of contract

£0 to £30,000

Procurement reference

IT-514-170-P/REF 00000170 - AWARD

Published date

11 April 2023

Closing date

29 March 2023

Closing time

12pm

Contract start date

17 April 2023

Contract end date

16 January 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

We need tech support
o To configure the platform
o To put all the info on the platform
o To test email notifications etc.
o To test the links from our internal systems to the platform
o To run the reports for us (or provide guidance for us to do this)
o To check GDPR compliance - help with the GPDR report needed
o To check and ensure that staff can get onto the platform
o To check any potential browser problems in case they can't
o To ensure HE's 3rd party Service Desk understands the most common problems and can help people overcome them or provide a help desk themselves
We need a tech host
o Who understands the platform and has hosted large events on it
o Who knows the most common faults that can happen when people can't get in or get thrown out and what to do in these situations
o To do a tech rehearsal with the project team, event hosts and all the speakers
o To tech host all virtual events (we will provide the content hosts who run the sessions, introduce speakers, instruct breakout rooms etc)
o Ensure the platform works
o Help people who can't get onto the platform
o Help the speaker to share slides
o Put people into breakout rooms

Award information

Awarded date

11 April 2023

Contract start date

17 April 2023

Contract end date

16 January 2024

Total value of contract

£43,062

This contract was awarded to 1 supplier.

Ivent

Address

The boggs office, Bridge hewick, North Yorkshire, United Kingdom, Hg4 5az

Reference

None

About the buyer

Contact name

Katherine Cook

Address

Firefly Avenue
Swindon
Wiltshire
SN2 2EH
United Kingdom

Telephone

02392856714

Email

Katherine.Cook@HistoricEngland.org.uk