Published date: 14 August 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 June 2025, 5pm

Contract summary

Industry

  • Contact management software package - 48333000

Location of contract

South West

Value of contract

£200,241

Procurement reference

17-2-1396

Published date

14 August 2025

Closing date

24 June 2025

Closing time

5pm

Contract start date

19 July 2025

Contract end date

18 July 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

G Cloud 14 Call-Off Contract awarded via Lot 2: Cloud Software and Lot 3: Cloud Support to enable and support the Buyer to use Zendesk Suite - Enterprise effectively for the purpose it intends, through the supply of relevant subscriptions, user support and, as required, associated professional services.

Award information

Awarded date

15 July 2025

Contract start date

19 July 2025

Contract end date

18 July 2028

Total value of contract

£200,241

This contract was awarded to 1 supplier.

Route 101 Limited

Address

The Conifers
Filton Road
Hambrook
Bristol
BS16 1 QG

Reference

Companies House number: 08325675

Value of contract

£200,241

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Mark Allen

Address

Temple Quay House
BRISTOL
BS16PN
England

Telephone

07989426894

Email

Procurement@planninginspectorate.gov.uk