Published date: 5 September 2024

This notice was replaced on 17 December 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 17 December 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Repair and maintenance services of building installations - 50700000

Location of contract

England

Value of contract

£180,000 to £360,000

Procurement reference

DCC001-DN741664-31690153

Published date

5 September 2024

Closing date

7 October 2024

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

This contract is for a Framework Agreement to provide the complete servicing/maintenance and any breakdown repairs of Heating, Ventilation and Air Conditioning (HVAC) systems, Air Source and Ground Source Heat Pumps within various Durham County Council and other managed buildings and associated bodies' facilities. The contract is to cover a wide and diverse range of properties, including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire and rescue stations etc.

The Council intends to appoint the successful contractor as number one ranked bidder on the framework. The second placed bidder will be held in reserve.

There is a requirement for the successful Contractor to provide unlimited emergency call outs 24-hour, 365 days a year, with agreed guaranteed response times.

Please refer to ITT2 Part 1 Contract Specification for full details of the specification.

Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org and access the tender using reference DN741664.

If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.

Please use the method below that is appropriate to the issue that you are experiencing.

• Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc.

• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system.

Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.


About the buyer

Address

Corporate services
County Hall
Durham
DH1 5UL
England

Email

kay.duthie@durham.gov.uk

Website

http://www.durham.gov.uk