Published date: 9 February 2022

This notice was replaced on 13 April 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 13 April 2023)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Database services - 72320000

Location of contract

SW1P 3HX

Value of contract

£217,900.15

Procurement reference

CF-0625300D0O000000rwimUAA1

Published date

9 February 2022

Closing date

3 December 2021

Closing time

12pm

Contract start date

5 December 2021

Contract end date

4 December 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Supplier will assign a Service Delivery Manager (SDM) to the NPFS service and account. The SDM will be responsible for reporting on and managing the applicable Service Levels with NPFS. This will include managing the Microsoft SLAs through our SDM from Microsoft and our own service levels in relation to our support services. Additionally Microsoft provide the capability to calculate SLAs using Application Insights Analytics

More information

Links

Award information

Awarded date

24 December 2021

Contract start date

5 December 2021

Contract end date

4 December 2023

Total value of contract

£217,900.15

This contract was awarded to 1 supplier.

REDCENTRIC SOLUTIONS LIMITED

Address

Central House, Beckwith Knowle, Harrogate HG3 1UG

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Operations

Address

Nobel House, 17 Smith Square
London
SW1P 3HX
GB

Email

Procurement.Operations@dhsc.gov.uk