Published date: 21 November 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
England
Value of contract
£300,271.57
Procurement reference
LEICSCC001-DN630943-64063552
Published date
21 November 2022
Closing date
23 September 2022
Closing time
11:59pm
Contract start date
1 October 2022
Contract end date
30 September 2024
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Our exisiting contract with Granicus-Firmstep comes to an end in October 2022. We have already used all of the available contract extensions. So the purpose of this procurement is to assess the market and procure a new contract with a suitable supplier. The current product is our main digital form package providing many both internal and public facing forms incluing key services such as reporting highways defects. This contract also covers the back office CRM system used by the Custoner Service centre to both log requests and progress requests logged digitally.
Call off from G-cloud12.
Award information
Awarded date
28 September 2022
Contract start date
1 October 2022
Contract end date
30 September 2024
Total value of contract
£300,271.57
This contract was awarded to 1 supplier.
GRANICUS-FIRMSTEP Ltd
Address
EC2A 2DT
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
BeiBei Liu
Address
County Hall
Leicester Road, Glenfield
Leicester
LE3 8RA
England
Telephone
+44 1163052364
Website
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Closing: 23 September 2022, 11:59pm
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