Merchant Acquiring Services for HMRC

Contract summary

Industry

• Financial and insurance services - 66000000

Location of contract

United Kingdom

Value of contract

£63,000,000

Procurement reference

CW37390

Published date

10 February 2022

Closing date

28 May 2021

Closing time

12pm

Contract start date

14 February 2022

Contract end date

13 February 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

CCS RM 6118 Payment Acceptance Lot 1: Face to face and Card Not Present (CNP) card acquiring, Gateway and APM Services were eligible to respond to the tender.

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More information

Attachments

• RM6118 Order Form - HMRC.pdf
• Contract schedules

• Joint Schedule 1 - Definitions.pdf
• Contract schedules

• Joint Schedule 2 - Variation Form.pdf
• Contract schedules

• Joint Schedule 4 - Commercially Sensitive Information.zip
• Contract schedules

• Joint Schedule 5 - Corporate Social Responsibility.pdf
• Contract schedules

• Joint Schedule 6 - Key Subcontractors (1).pdf
• Contract schedules

• Joint Schedule 7 - Financial Difficulties (1).pdf
• Contract schedules

• Joint Schedule 10 - Rectification Plan.pdf
• Contract schedules

• Joint Schedule 12 - Supply Chain Visibility.pdf
• Contract schedules

• Call-Off Schedule 1 - Transparency Reports.pdf
• Contract schedules

• Call-Off Schedule 2 - Staff Transfer.pdf
• Contract schedules

• Call-Off Schedule 3 - Continuous Improvement.pdf
• Contract schedules

• Call-Off Schedule 4 - Call-Off Tender (1).pdf
• Contract schedules

• Call-Off Schedule 5 - Pricing Details.pdf
• Contract schedules

• Call-Off Schedule 7 - Key Supplier Staff.pdf
• Contract schedules

• Call-Off Schedule 8 - Business Continuity and Disaster Recovery.pdf
• Contract schedules

• Call-Off Schedule 9 - Security (1).pdf
• Contract schedules

• Call-Off Schedule 10 - Exit Management.pdf
• Contract schedules

• Call-Off Schedule 14 - Service Levels (2).pdf
• Contract schedules

• Call-Off Schedule 15 - Call Off Contract Management.pdf
• Contract schedules

• Call-Off Schedule 16 - Benchmarking.pdf
• Contract schedules

• Call-Off Schedule 20 - Call-Off Specification (Redacted).pdf
• Contract schedules

• Call-Off Schedule 21 - HMRC Mandatory Terms.pdf
• Contract schedules

• Call-Off Schedule 23 (Payment and Related Services (including Payment Equipment) Supply Terms) inc Part 1.pdf
• Contract schedules

• Call-Off Schedule 23 (Payment and Related Services (including Payment Equipment) Supply Terms) Part 2 Section 1 Acquiring Services Terms.pdf
• Contract schedules

• Call-Off Schedule 23 (Payment Equipment and related Services (including Payment Equipment) Supply Terms) Part 2 Section 2 Payment Equipment Terms.pdf
• Contract schedules

• Call-Off Schedule 23 (Payment and Related Services (including Payment Equipment) Supply Terms) Part 2 Section 3 Gateway Services Terms.pdf
• Contract schedules

• Call-Off Schedule 23 (Payment and Related Services (including Payment Equipment) Supply Terms) Part 2 Section 4 Fraud Services Terms.pdf
• Contract schedules

• CCS Core Terms (2).pdf
• Contract schedules

• Joint Schedule 11 - Processing Data_redacted.pdf
• Contract schedules

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Award information

Awarded date

19 January 2022

Contract start date

14 February 2022

Contract end date

13 February 2027

Total value of contract

£45,000,000

This contract was awarded to 1 supplier.

Barclays Bank Plc

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About the buyer

Contact name

ian anderson

Address

5W Ralli Quays,
3 Stanley Street
Salford
M60 9LA
England

Email

ian.anderson1@hmrc.gov.uk

Website

www.gov.uk/government/organisations/hm-revenue-customs