Smarter Tariffs -Smarter Comparisons

Contract summary

Industry

• Research and development services and related consultancy services - 73000000

Location of contract

United Kingdom

Value of contract

£400,000

Procurement reference

TRN 2237/02/2020

Published date

22 May 2020

Closing date

27 March 2020

Contract start date

6 May 2020

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The project will perform exploratory research, user testing, data modelling and software development to identify and test innovative solutions to compare domestic smart tariffs. Delivery will include completion of a Discovery and Alpha stage in line with Government Digital Service Standards.
This project is not a full consumer experience and behaviour change pilot, i.e. it will not be tracking consumers who compare and choose a smart tariff over time. However, the project will investigate how consumers approach tariff comparisons and switching, through the testing of a new approach to tariff comparisons and conducting action research with a group of consumers.
The Government is committed to the roll-out of smart gas and electricity meters to domestic and smaller non-domestic customers in Great Britain. This project is focused on domestic energy users. Where microbusinesses operate from home (that is, premises use is mixed domestic/non-domestic) and the approach to tariff selection does not differ from domestic customers.

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Award information

Awarded date

24 April 2020

Contract start date

6 May 2020

Contract end date

31 March 2021

Total value of contract

£400,000

This contract was awarded to 1 supplier.

Vital Energi

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About the buyer

Contact name

Melissa George

Address

1 Victoria Street
London
SW1H0ET
England

Email

melissa.george@beis.gov.uk