Published date: 26 November 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 2 December 2024, 3:30pm

Contract summary

Industry

  • Computer support services - 72610000

Location of contract

B69 3DB

Value of contract

£0

Procurement reference

IT-230-8822-ICT1017

Published date

26 November 2024

Closing date

2 December 2024

Closing time

3:30pm

Contract start date

22 December 2024

Contract end date

21 December 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below. This agreement is due to expire on the 21st December 2024. To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025.
Renewal details for cover period 22.12.2024 to 21.12.2025
? Our CITRIX organisation id is ORG ID 37401900
Please quote for:
? Citrix Universal Hybrid Multi-Cloud x 1000

Key points to take into consideration when completing the tender response.
o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above.

? Any proposals not utilising direct CITRIX support will be rejected.
Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO]

More information

Links

Additional text

? Any proposals not utilising direct CITRIX support will be rejected.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Balbir Bhogal

Address

Freeth Street
Oldbury
West Midlands
B69 3DB
United Kingdom

Telephone

0121 569 6000

Email

balbir_bhogal@sandwell.gov.uk