Published date: 27 April 2018
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
North West
Value of contract
£526,000
Procurement reference
MHCC - CYP Counselling service
Published date
27 April 2018
Closing date
27 April 2018
Contract start date
1 June 2018
Contract end date
31 May 2020
Contract type
Service contract
Procedure type
Single tender action (below threshold)
A direct contract with a single supplier, without competition.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The Service is an online counselling service, open 7 days a week, providing message counselling and self-help information as well as live and off-line forums which are all available 24 hours a day. In addition one to one counselling will be made available from 12 noon to 10pm Monday to Friday and 6pm to 10pm at weekends. Counsellors provide one to one counselling in secure chat rooms, either on a virtual drop in basis or in a scheduled format. Pathways are in place for onward referral so CYP know how to access other services.
The aims and objectives of service are to:
• Provide an early intervention resource which targets improvements in young people's emotional and mental wellbeing
• Ensure a timely and appropriate response to service requests from a range of individuals and agencies
• Ensure that information about the service is widely available
• Provide a structured 1:1 counselling service to young people in need which draw on relevant NICE guidelines
• Provide secure online counselling and support to young people
• Liaise with key partners such as CAMHS services, community teams, educational establishments, early help hubs and third sector providers where the young person consents and where this facilitates greater impact of the intervention on outcomes
• Ensure service user feedback is integral to the service
• Comply with standards and processes for safeguarding
Award information
Awarded date
27 April 2018
Contract start date
1 June 2018
Contract end date
31 May 2020
Total value of contract
£526,000
This contract was awarded to 1 supplier.
XENZONE LIMITED
Address
30-36 Monument Street
LONDON
EC3R 8NB
GBReference
Companies House number: 04154208
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Chris Gough
Address
Broadway
SALFORD
M502UW
England
Share this notice
Closing: 27 April 2018
All content is available under the
