Published date: 21 December 2019
Last edited date: 7 February 2020
This notice was replaced on 30 October 2020
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 30 October 2020)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Call centre - 79512000
Location of contract
W6 9JU
Value of contract
£0
Procurement reference
tender_223784/824851
Published date
21 December 2019
Closing date
14 February 2020
Contract start date
3 August 2020
Contract end date
1 August 2023
Contract type
Service contract
Procedure type
Competitive procedure with negotiation (above threshold)
Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Out of Hours Call Handling
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