Published date: 8 May 2015

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 December 2014

Contract summary

Industry

  • Telecommunications services - 64200000

Location of contract

South East

Value of contract

£336,780

Procurement reference

MT149509

Published date

8 May 2015

Closing date

15 December 2014

Contract start date

1 June 2015

Contract end date

31 May 2020

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Contact Centre system enabling 1) customer contact using voice and social media 2) voice contact between staff internally within the council


More information

Links


Award information

Awarded date

16 April 2015

Contract start date

1 June 2015

Contract end date

31 May 2020

Total value of contract

£336,780

This contract was awarded to 1 supplier.

Netcall Telecom Ltd

Address

3rd Floor, Hamilton House,111 Marlowes, Hemel Hempstead

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Robert Powell

Address

Appletree Court
Beaulieu Road
Lyndhurst
SO43 7PA

England

Telephone

+44 2380285588

Email

robert.powell@nfdc.gov.uk

Website

www.newforest.gov.uk