Published date: 25 October 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 6 December 2023, 11:59pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£850,000

Procurement reference

NELondon001-DN695095-73202956

Published date

25 October 2023

Closing date

6 December 2023

Closing time

11:59pm

Contract start date

1 July 2024

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services.

Service Aims include:

• Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs.
• Reduce frequent attenders' activity on A&E department and calls made to London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector
• To provide support to identified patients linking to end of life pathways where appropriate.

About the buyer

Contact name

Kieran Paterson

Address

4th Floor, Unex Tower
5 Station Street
London
E15 1DA
England

Email

kieran.james-paterson@nhs.net