Published date: 13 March 2020
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
General management consultancy services - 79411000
Location of contract
London
Value of contract
£34,315
Procurement reference
PROC.03.0147
Published date
13 March 2020
Closing date
19 November 2019
Contract start date
9 December 2019
Contract end date
5 June 2020
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Stkeholder Relationship Audit
The overall objectives of the project are:
Gain an in-depth understanding of our existing relationship with key stakeholders - Defra, EA, DWI, Welsh Govt, NRW, WUK, CCW, water companies, water retailers
Build a big-picture understanding of all other stakeholders
Understand the gaps and areas for improvement amongst priority groups - consumer, Welsh and political
Look for and discover gaps in our stakeholder relationships that we aren't currently aware of
Finish the project with an analysed set of data and recommendations that can be used to shift approach in stakeholder relationships across Ofwat
Scope of Work
The scope of the project includes:
Collaborating with the Ofwat stakeholder lead
Agree a delivery timetable once contract is agreed
Work to Ofwat templates and guidelines
Work to GDPR guidelines
A swift turnaround and for start of delivery and completed reports from contract award. Project start within three weeks, final report and recommendations before March 2020
Full project management and delivery of the project
A final product with data analysis, reporting and recommendations
Out of scope:
The Ofwat communications function will provide all appropriate internal data and information held about stakeholders
Key Tasks
In order to achieve the overall objectives, the Customer expects that the following key tasks will be carried out by the Contractor
A full project delivery plan
Review of existing relationships and engagement with internal colleagues at Ofwat in communications
In-depth interviews with some key stakeholders - Defra, EA, DWI, Welsh Govt, NRW, WUK, CCW, water companies, water retailers
Quantitative survey amongst broader group of stakeholders
Research into stakeholder areas that we may be missing
Evaluation - a summary document or meeting outlining findings with recommendations
Award information
Awarded date
3 December 2019
Contract start date
9 December 2019
Contract end date
5 June 2020
Total value of contract
£34,315
This contract was awarded to 1 supplier.
Opinion Research Services
Address
The Strand
Swansea
SA1 1AFReference
Companies House number: 02904006
Supplier is SME?
Yes
Supplier is VCSE?
No
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Closing: 19 November 2019
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