Published date: 7 May 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 February 2021, 12pm

Contract summary

Industry

  • Telecommunications network - 32412100

  • Interactive voice response software package - 48512000

Location of contract

Any region

Value of contract

£89,149.44

Procurement reference

tender_257791/959580

Published date

7 May 2021

Closing date

19 February 2021

Closing time

12pm

Contract start date

30 March 2021

Contract end date

29 March 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Rural Payments Agency (RPA) are responsible for facilitating the recording of births, deaths and movements of livestock across the UK. One aspect of the livestock tracking is Bovine tracking (BCMS). One of the channels used by farmers to track Bovine is an automated self-service system. The system uses DTMF (Dual Tone Multi-Frequency) and IVR (intelligent voice recognition) to record Farmers' inputs.

More information

Attachments

Additional text

Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk";, ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk

Award information

Awarded date

30 March 2021

Contract start date

30 March 2021

Contract end date

29 March 2022

Total value of contract

£89,149.44

This contract was awarded to 1 supplier.

Maintel Europe Limited

Address

160 Blackfriars Road, London, England, SE1 8EZ

Reference

Companies House number: 02665837

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Jacob Ashby

Address

17 Nobel House
London
SW1P 3JR
England

Telephone

00

Email

Jacob.Ashby@defra.gov.uk