Published date: 11 August 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 June 2020, 12pm

Contract summary

Industry

  • Water distribution and related services - 65100000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales

Value of contract

£1 to £297,000

Procurement reference

tender_239666/879174

Published date

11 August 2020

Closing date

3 June 2020

Closing time

12pm

Contract start date

3 August 2020

Contract end date

31 May 2022

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Water Matters is a tracking survey of household customer views on their water and sewerage services. Therefore, the survey, methodology and analysis must be consistent with previous years to support robust trend analysis. In bidding for this contract, suppliers must be certain they can replicate the previous methodology in all respects.

This must be a telephone survey of household water bill payers in England and in Wales. It must use the same sampling approach and quotas as in previous years i.e. a random digit dial landline survey sample with quota controls to +/- 5% of the most recent census data by region, plus a sample of mobile only households

NOTE: Water Companies may commission additional Booster Surveys in conjunction with this contract. The contract value of £297000 (ex VAT) represents potential total value of spend related to this contract both directly from CCW and indirectly from Water Companies.


More information

Links

Additional text

Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.


Award information

Awarded date

11 August 2020

Contract start date

3 August 2020

Contract end date

2 August 2023

Total value of contract

£297,000

This contract was awarded to 1 supplier.

DJS Research Ltd

Address

3 Pavilion Lane, Strines, Stockport, Cheshire, SK6 7GH

Reference

Companies House number: 05494158

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Consumer Council for Water

Address

1st Floor, Victoria Square House, 1 Victoria Square
Birmingham
B2 4AJ
England

Email

procurement@ccwater.org.uk

Website

https://www.ccwater.org.uk/