Published date: 11 December 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 January 2020

Contract summary

Industry

  • Research services - 73110000

Location of contract

London

Value of contract

£65,000 to £75,000

Procurement reference

ORR/CT/19-61

Published date

11 December 2019

Closing date

3 January 2020

Contract start date

20 January 2020

Contract end date

20 April 2020

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The purpose of this research is to ensure that the Rail Ombudsman continues to provide a timely and effective means of redress for consumers. It should review the operation of the Rail Ombudsman scheme against the terms on which it was appointed, current best practice, and the reporting relationships between the Rail Ombudsman and the relevant parties.

More information

Attachments

About the buyer

Address

25 Cabot Square, Level 10
London
WC2B 4AN
England

Email

procurementteam@orr.gov.uk