Published date: 29 August 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Survey services - 79311000
Social research services - 79315000
Location of contract
NW1 9LN
Value of contract
£144,000
Procurement reference
BTP/CON/856
Published date
29 August 2024
Closing date
5 June 2024
Closing time
12pm
Contract start date
12 June 2024
Contract end date
11 June 2025
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
BTP has the need to conduct regular passenger confidence surveys with those using the network to gather their views on our service and understand their feelings of safety and issues important to them. To gather a greater response rate and a wider demographic pool of individuals, BTP need to change its approach to ensure that we can reach people through a mixture of online platforms as well as traditional face to face engagement. This survey process cannot be completed in-house either due to lack of resources, the specialist skills required and that based on past experiences we have a better uptake of responses when completed independently of the Police.
This survey and results analysis activity aligns to the strategic objectives of the organisation and helps BTP improve its service to the public, improving confidence.
Award information
Awarded date
7 June 2024
Contract start date
12 June 2024
Contract end date
11 June 2025
Total value of contract
£144,000
This contract was awarded to 1 supplier.
Zencity via CDW (reseller)
Address
CDW Limited,
One New Change,
London, EC4M 9AFReference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Ayo Ogunmoyero
Address
25 Camden Road
London
NW1 9LN
England
Telephone
07917580997
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Closing: 5 June 2024, 12pm