Published date: 19 March 2019
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Development consultancy services - 73220000
Business development consultancy services - 79411100
Location of contract
B15 2AF
Value of contract
£150,000 to £170,000
Procurement reference
2018 - 684 - AWARD
Published date
19 March 2019
Closing date
23 January 2019
Contract start date
1 February 2019
Contract end date
30 September 2019
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
WM Housing Group wishes to tender for the provision of Service Innovation and Development activities to ensure that the Group provides an excellent service, which represents value for money.
WM Housing Group is undergoing a period of extensive change which includes refreshing all group services to ensure that they focus closely on customer experience and satisfaction as well as proactively addressing the cost base of demand for services into the organisation. All services in the business are currently going through a lean review process to create more efficient processes. Our voids and lettings team that will be part of project 1, have already gone through this process and are now looking at the next phase of service development, which is to improve the products quality.
If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The `Express Interest` button will only appear on the Tender Management page if you are logged in.
Applicants are advised to ensure that they do not base their submission on discussions with any other member of WM Housing Group Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the WMHG E-Tendering portal. Failure to observe this requirement may result in your bid being eliminated.
Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.
NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.
You must upload your bid by using the `Attach Documents` button and your return must be submitted via 'Submit Return' on the WMHG E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.
Award information
Awarded date
1 February 2019
Contract start date
1 February 2019
Contract end date
30 September 2019
Total value of contract
£0
This contract was awarded to 1 supplier.
What If Limited
Address
89 New Bond St, London, United Kingdom, W1S 1DA
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Biyageh Barry
Address
80 Bell Barn Road
Lee Bank
Birmingham
B15 2AF
United Kingdom
Telephone
01213290431
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Closing: 23 January 2019
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