Published date: 12 October 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 July 2023, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

East of England

Value of contract

£40,570

Procurement reference

NRW/20569

Published date

12 October 2023

Closing date

15 July 2023

Closing time

5pm

Contract start date

1 November 2023

Contract end date

31 October 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Customer satisfaction management platform for surveys and insights for council website users.
Awarded via a call from G-Cloud 13 framework with Crown Commercial Services.

Award information

Awarded date

18 July 2023

Contract start date

1 November 2023

Contract end date

31 October 2026

Total value of contract

£40,570

This contract was awarded to 1 supplier.

ROL Solutions Ltd (aka GovMetric)

Address

The King Centre Main Street
Barleythorpe
Oakham,
Rutland
LE15 7WD

Reference

Companies House number: 03731519

Value of contract

£40,570

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

City Hall
NORWICH
NR21NH
England

Email

procurement@norwich.gov.uk