Published date: 5 February 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 February 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SO50 6AD

Value of contract

£90,000 to £150,000

Procurement reference

IT-253-887-P/ABRI 0887/2023

Published date

5 February 2024

Closing date

16 February 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

1 April 2027

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri (currently Open Accounts), Abri require this supplier to provide a solution that can meet the following key elements.
• Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach.
• Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality.
• Engage in a routine cycle of review of system use advising on new functionality & system development.
• Support the business with the implementation of all regular upgrades and patch fixes.
• Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions.
• Provide access to a user environment where the business can interact on best practice and system use.
• Provide regular updates, fully supported by metrics, on quality of service delivery.

More information

Links

Additional text

details can be found on our Tendering platform Intend: https://in-tendhost.co.uk/abri/aspx/Login

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Ben Page

Address

Bishopstoke Road
Eastleigh
Hampshire
SO50 6AD
United Kingdom

Telephone

02380 621108

Email

Ben.Page@abri.co.uk