Published date: 13 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 November 2025, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£1,442,859

Procurement reference

WAFC001-DN797435-57376969

Published date

13 November 2025

Closing date

3 November 2025

Closing time

12pm

Contract start date

29 November 2025

Contract end date

28 November 2030

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Implementation of a single digital platform and a customer relationship management system (CRM). The contract award was carried out through NHS SBS10175 via Direct Award. This is a contract finder award notice only.

Award information

Awarded date

3 November 2025

Contract start date

29 November 2025

Contract end date

28 November 2030

Total value of contract

£1,442,859

This contract was awarded to 1 supplier.

Netcall PLC

Address

Suite 203
Bedford Heights
Brickhill Drive
Bedford
Bedfordshire
MK41 7PH

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Maxine Moran

Address

South Lakeland House
Lowther Street
Kendal
LA9 4DQ
United Kingdom

Email

Maxine.Moran@cumbria.gov.uk

Website

https://www.westmorlandandfurness.gov.uk/