Published date: 22 February 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 December 2018

Contract summary

Industry

  • Research services - 73110000

Location of contract

London

Value of contract

£60,000

Procurement reference

tender_193361/748133

Published date

22 February 2019

Closing date

18 December 2018

Contract start date

20 February 2019

Contract end date

19 February 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP services.

The recruitment brief will vary by project but may include:
-- In receipt of a DWP benefit or tax credits
-- Usage of assistive technologies to access digital services
-- Requirements for non-digital support to access digital services
-- Digital usage or experience
-- Cognitive and/or learning disabilities
-- Mental health conditions
-- Motor skills impairments
-- Visual impairments
-- Auditory disabilities
-- Household income levels
-- A mix of gender, age and educational attainment

Users of our services may include vulnerable users so should be recruited ethically and sensitivity. Participants should have a good understanding of the service they are being recruited to test, what it will entail, how their data will be handled, and possible requirements around non-disclosure, this information will be provided by each project.

More information

Attachments

Award information

Awarded date

8 February 2019

Contract start date

20 February 2019

Contract end date

19 February 2021

Total value of contract

£60,000

This contract was awarded to 1 supplier.

Criteria Fieldwork Ltd.

Address

1-2 Hampstead Gate, 1a Frognal, London, NW3 6AL

Reference

Companies House number: 3210409

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Caxton House, Tothill St
London
SW1H 9NA
England

Email

commercialdirectorate.uc-wa@dwp.gsi.gov.uk