Published date: 4 August 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 June 2021, 5pm

Contract summary

Industry

  • Research services - 73110000

Location of contract

SW1H 0ET

Value of contract

£49,984

Procurement reference

ECCBS006

Published date

4 August 2021

Closing date

23 June 2021

Closing time

5pm

Contract start date

16 July 2021

Contract end date

15 September 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

**Please note this is an Award Notice not a call for competition** This contract has been awarded via Energy and Climate Change Behavioural Science Framework Agreement. Reference: CR20116.

Background
To achieve the UK's net zero target, virtually all homes need to be decarbonised by 2050. A critical part of
delivering this will be ensuring homeowners have access to independent, trusted, and accessible advice on
options available to them to improve the energy performance of their home and transition to low carbon heat.
Whilst there is a lot of information available, it can be conflicting, misleading, lack impartiality, and is not
sufficiently tailored to their homes. In addition, consumers may be more at risk of detriment through poor
quality installations if they do not know how to access suitably trained and trusted installers.

Simple Energy Advice (SEA) is a government-endorsed website designed to provide impartial advice to home
energy consumers and is exempt from GOV.UK. The Government Digital Service (GDS) has recently concluded
that the exemption will be revoked and at least some of the content on SEA should sit on GOV.UK, and SEA
should be closed within 12 months. We are conducting user-testing (discovery phase) to understand if there is
still user-need for digital advice and information and this will provide the basis for future decisions on where
the tailored advice tools on SEA are hosted: on GOV.UK or a third-party website.
Concurrently we wish to explore if this needs to be supplemented with other sources of advice and
information. We need to understand the role of government in the advice landscape or if the market is better
placed to deliver this.

Award information

Awarded date

30 June 2021

Contract start date

16 July 2021

Contract end date

15 September 2021

Total value of contract

£49,984

This contract was awarded to 1 supplier.

BEHAVIOURAL INSIGHTS LTD

Address

4 Matthew Parker Street
LONDON
SW1H 9NP
GB

Reference

Companies House number: 08567792

Value of contract

£49,984

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

About the buyer

Contact name

Professional Services

Address

Polaris House
North Star Avenue
SWINDON
SN21FL
England

Email

Professionalservices@uksbs.co.uk

Website

www.uksbs.co.uk