Published date: 4 January 2023

Last edited date: 5 January 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 February 2023, 5pm

Contract summary

Industry

  • Customer Relation Management software development services - 72212445

  • Communication software development services - 72212510

Location of contract

TS6 7LW

Value of contract

£65,000 to £100,000

Procurement reference

NSTAR PREF 0044

Published date

4 January 2023

Closing date

3 February 2023

Closing time

5pm

Contract start date

1 March 2023

Contract end date

28 February 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

North Star are looking for a new provider of a phone system for our customer services team. This project is for the initial implementation and ongoing management of the system including call handling.

Interested parties can find our full tender pack at https://northstarhg.sharepoint.com/:f:/s/Procurement/EqYZHCKC5sZCgSMal8KQjhQBGVeRTrM6P_z3WaOYChwbow?e=wLHYl9 or alternatively contact tenders@northstarhg.co.uk


About the buyer

Contact name

Kerry Hunter

Address

Endeavour House
St Marks Court
Thornaby
TS176QN
England

Telephone

01642 796327

Email

kerry.hunter@northstarhg.co.uk

Website

https://www.northstarhg.co.uk/procurement-hub/