Published date: 25 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 February 2025, 5pm

Contract summary

Industry

  • Software support services - 72261000

Location of contract

Yorkshire and the Humber

Value of contract

£380,724

Procurement reference

C348237

Published date

25 March 2025

Closing date

1 February 2025

Closing time

5pm

Contract start date

2 April 2025

Contract end date

1 April 2030

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services
Framework Agreement (2020/S 145-358199).

SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres.

Contract term is 3 years with an option to extend until 01/04/2030.

Award information

Awarded date

19 March 2025

Contract start date

2 April 2025

Contract end date

1 April 2030

Total value of contract

£380,724

This contract was awarded to 1 supplier.

Netcall Technology Ltd

Address

Suite 203
Bedford Heights
Brickhill Drive
Bedford

Reference

Companies House number: 02831215

Value of contract

£380,724

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

James Howes

Address

Anlaby Road
Hull
HU3 2JZ
England

Email

james.howes2@nhs.net