Published date: 21 November 2018

Withdrawn opportunity - This means that the contract has been withdrawn early. This could be due to a change of circumstances.


Closing: 30 November 2018

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

East of England

Value of contract

£0

Procurement reference

Statutory stage 2 complaint investigations

Published date

21 November 2018

Closing date

30 November 2018

Contract start date

14 December 2018

Contract end date

13 December 2019

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Management and co-ordination of investigating officers and independent persons to fulfil the independent element of local authority stage 2 complaints investigated under statutory children's social care procedures. The children act 1989, representations procedure (England) regulations 2006.

More information

Previous notice about this procurement

Complaint Investigation Service

  • Opportunity
  • Published 16 November 2018

Additional text

Cambridgeshire County Council Children's Services are looking to appoint a fully managed complaints investigation service, utilising a network of fully qualified investigating officers and independent persons ready to undertake complaint investigations. The successful service, will need to ensure that all IO's and IP's are suitably qualified social care professionals that are fully vetted and provided with comprehensive guidance, support and secure work management systems to enable them to undertake their professional roles.

The service should also provide quality supervision and performance monitoring of all work undertaken and be fully compliant with relevant policies and procedures to ensure its services are delivered safely and securely.

About the buyer

Contact name

Jo Shickell

Address

Shire Hall
CAMBRIDGE
CB3 0AP
England

Email

Jo.Shickell@cambridgeshire.gov.uk