Published date: 1 May 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 June 2024, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Social work and related services - 85300000

  • Social work services - 85310000

    • Other community, social and personal services - 98000000

    • Home-help services - 98513310

Location of contract

SG13 8DE

Value of contract

£14,591,510 to £14,600,000

Procurement reference

IT-285-8443-HCC2314981

Published date

1 May 2024

Closing date

26 June 2024

Closing time

12pm

Contract start date

1 March 2025

Contract end date

29 February 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Hertfordshire County Council (the 'Council') acting as lead commissioner on behalf of District funding partners wishes to procure a countywide Framework Agreement for a carer breaks service to support and provide respite for carers in Hertfordshire.
Service Providers will be required to be registered with the Quality Care Commission (C Q C) and to maintain that registration throughout the duration of the Framework.

The Service Provider must be able to demonstrate a commitment to maintaining and delivering high quality services for adults with a variety of needs and/or conditions and provide services where all aspects of a person's care are met. The Service Provider must provide services that meet the needs of the individual and are provided by competent staff in a way that supports the safety and security of the person supported. The Services will be responsive, reliable and maintain a person's dignity and respect at all times- be accessible and delivered with understanding and without discrimination.

The Services will support Carers caring for an adult aged 18 and over who are ordinarily resident and living in Hertfordshire.

-The Breaks Services- shall be open to anyone meeting these criteria and who has been assessed to meet the Council's eligibility criteria for unmet needs. This will include older adults (65 plus), adults with learning disabilities, physical disabilities, autism or people who have other Neurodiversity, or mental health conditions (including people who experience suicidal ideation).

The services will include a range of provision to enable the carer to take a break from their caring role. This will include but is not limited to supporting the person they care for in their own home, supporting the person they care for to access community-based services, supporting the Carer and the person they care for to access the wider community.

The Service aim is to allow people to live as independently as possible in their own home and communities. The Services will be pivotal in preventing people from going into bed-based services such as residential homes, hospital, or other formal care settings and to support Carers to continue in their caring role for as long as they wish to do so.

The Service Provider will ensure that their delivery of Carers support services is part of a network of services, which is underpinned by partnership working with a wide range of agencies. These will include but not be limited to: Adult Care Services, Hertfordshire and West Essex Integrated Care Board and Integrated Care System, Adult Community Health Services, Hertfordshire Care Providers Association and the Voluntary and Community Sector. The Service Provider will ensure that services delivered are innovative and creative both in terms of direct delivery and the use of community resources.


The Framework will consist of the following Lots:

Preventative Breaks...

More information

Links

  • Additional information on how to apply for this contract

Additional text

Organisations wishing to take part in this project are invited to 'express interest' which will give access to the full procurement documents in the e-tendering system. Please see VI.3) Additional information for further information.

Any questions relating to this procurement must be made via the correspondence area in the e-Tendering system, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above.


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Tim Napper (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01438 843710

Email

tim.napper@hertfordshire.gov.uk