Published date: 13 January 2022

Last edited date: 27 January 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 2 February 2022, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Business transaction and personal business software package - 48400000

  • Time accounting or human resources software package - 48450000

    • IT services: consulting, software development, Internet and support - 72000000

    • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

    • Office-support services - 79500000

    • Call centre - 79512000

Location of contract

SG13 8DE

Value of contract

£0

Procurement reference

IT-285-6098-HCC 01/22

Published date

13 January 2022

Closing date

2 February 2022

Closing time

5pm

Contract start date

1 April 2023

Contract end date

31 March 2030

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Council are running this Pre-procurement market engagement (PPME) as they are looking at procuring a system or systems that can meet its requirements with minimal be-spoking and customisation. This is due to resource demands and a number of change programmes as well as cost.

The system will be required to deliver the following two distinct solutions;

1. Call and Query Management
2. Employee Relations Case Management

More information

Additional text

To participate in this PPME, organisations must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the return deadline of 12.00 Noon 31 January 2022.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Helen Bruce Hoy (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01992 588668

Email

helen.brucehoy@hertfordshire.gov.uk