Published date: 18 January 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 25 February 2019

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

South West

Value of contract

£550,000

Procurement reference

SGLOS001-DN388178-30413539

Published date

18 January 2019

Closing date

25 February 2019

Contract start date

26 October 2019

Contract end date

25 October 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

South Gloucestershire Council is seeking bids from organisations for the provision of a Telecare Support Service including payment collection.

Support will be provided to adult service users and their carers. Organisations must have a proven track record in providing this type of service and must be registered with the Telecare Services Association (TSA).

The contract will commence on 26th October 2019. The service will require telephone response 24hrs per day 365 days per year.

The contract is for 60 months with an optional extension clause of up to 24 months subject to performance and funding.

The OJEU has been published based on an estimated value of £550,000 for this contract over the maximum term including any extension.

The Council has been advised by the current provider that TUPE will not apply to this tender.

All bids must include the provision of a Telecare Support Service and payment collection, variant bids will not be accepted.

All implementation and pre contract start date testing & due diligence must be completed prior to the contract start date of 26 October 2019.


About the buyer

Contact name

Natalie Whittard

Address

Council Offices
Badminton Road
Yate
BS37 5AF
United Kingdom

Telephone

+44 1454868249

Email

Natalie.Whittard@southglos.gov.uk

Website

https://www.southglos.gov.uk