Published date: 7 August 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 29 August 2017

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

  • Health and social work services - 85000000

Location of contract

South West

Value of contract

£37,500

Procurement reference

SOMRTD001-DN292251-52056501

Published date

7 August 2017

Closing date

29 August 2017

Contract start date

10 October 2017

Contract end date

9 October 2019

Contract type

Not specified

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Somerset County Council is undertaking a redesign of the Stop Smoking Service and a Customer Relations Management (CRM) system will be central to this service. An element of this redesign is to make greater use of digital technology to expand the provision of remote support to users. Somerset County Council is requesting quotes for a Customer Relations Management (CRM) system, hosted and managed by the supplier. The CRM system will be a pivotal tool for staff in the delivery and management of the Somerset Stop Smoking Service.

About the buyer

Contact name

Tracie Bosher

Address

County Hall
Taunton
TA1 4DY
United Kingdom

Telephone

+44 1823359147

Email

tbosher@somerset.gov.uk

Website

https://www.supplyingthesouthwest.org.uk