Published date: 2 June 2021

Last edited date: 21 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 October 2020, 3pm

Contract summary

Industry

  • Video-conferencing equipment - 32232000

  • Sound recordings - 32353000

  • Music or sound editing software package - 48521000

    • Foreign language translation software package - 48740000

    • Public-telephone services - 64211000

    • Foreign language translation software development services - 72212740

    • System quality assurance planning services - 72224200

    • System quality assurance assessment and review services - 72225000

    • Justice services - 75230000

    • Telephone-answering services - 79510000

    • Translation services - 79530000

    • Interpretation services - 79540000

    • Proofreading services - 79821100

    • Graphic design services - 79822500

Location of contract

United Kingdom

Value of contract

£148,000,000

Procurement reference

RM6141.

Published date

2 June 2021

Closing date

26 October 2020

Closing time

3pm

Contract start date

11 May 2021

Contract end date

29 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with
multiple suppliers for the provision of Language Services including Translation, Transcription and
Ancillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face
Interpreting Services, for use by the UK Public Sector Buyers identified at VI.3.

The Services within the scope of this framework have been divided into 5 Lots, with Lots 4 and 5 being broken down into
regional sub-lots:
Lot 1 National Managed Service
Lot 2 Translation, Transcription and Ancillary Services
Lot 3 Telephone and Video Interpretation
Lots 4a to 4l Non Spoken Languages Services
Lots 5a to 5m Regional Managed Service,

* Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage*

More information

Attachments

Links

Additional text

The start date of this framework agreement is 10 May 2021. The expiry date of the framework agreement is 29 March 2025. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.

Award information

Awarded date

10 May 2021

Contract start date

11 May 2021

Contract end date

29 March 2025

Total value of contract

£148,000,000

This contract was awarded to 14 suppliers.

AA GLOBAL LANGUAGE SERVICES LIMITED

Address

Global House
WR1 2BU
GB

Reference

Companies House number: 04299764

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1 and Lot 5a, 5f, 5g, 5h, 5i, 5j, 5k and 5l

CAPITA TRANSLATION AND INTERPRETING LIMITED

Address

Unit 3,Riverside Court, Huddersfield Road, Delph
OLDHAM
Lancashire
OL3 5FZ
GB

Reference

Companies House number: 05122429

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Lot 5b, 5c, 5d, 5e and 5f.

DA Languages Limited

Address

Statham House, Talbot Road, Stretford, Manchester M32 0FP

Reference

Companies House number: 6207784

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1 and Lot 5a to Lot 5m

GLOBAL CONNECTIONS (SCOTLAND) LTD.

Address

180 Hope Street
Lanarkshire
G2 2UE
GB

Reference

Companies House number: 0

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1, Lot 2 and Lot 5k

GLOBAL TRANSLATION SERVICES LIMITED

Address

470 Witton Road
B6 6SN
GB

Reference

Companies House number: 06542107

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1 and Lot 5a to 5l.

K International

Address

14 Davy Avenue, Knowlhill, Milton Keynes MK5 8PL

Reference

Companies House number: 2722328

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1, Lot 2, Lot 4a to 4l and Lot 5a to Lot 5l

LANGUAGE EMPIRE LIMITED

Address

Empire House,
College Road,
Rochdale, Lancashire,
OL12 6AE

Reference

Companies House number: 5535464

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 2, Lot 3, Lot 4a to 4l, and Lot 5a to Lot 5l.

LANGUAGE LINE LIMITED

Address

25th Floor 40 Bank Street
E14 5NR
GB

Reference

Companies House number: 04823110

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Lot 1, Lot 5a, Lot 5b, Lot 5c, Lot 5d, Lot 5e, Lot 5g and Lot 5h.

thebigword Group Ltd

Address

Link Up House, Ring Road, Leeds, LS12 6AB, West Yorkshire

Reference

Companies House number: 5551907

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Lot 1, Lot 2, Lot 3, Lot 4a to 4l, and Lot 5a to Lot 5m

ONCALL INTERPRETERS LTD

Address

Third Floor, 15 Bowling Green Lane, London EC1R 0BD

Reference

Companies House number: 8848961

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 2, Lot 3, Lot 4a to 4l, and Lot 5a to 5m.

Sign Solutions (SLIA) Ltd

Address

Unit 1, Rectory Court, Old Rectory Lane, Alvechurch

Reference

Companies House number: 4802772

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 4a to 4l.

SUPREME LINGUISTIC SERVICES LTD

Address

Unit 4,Great Barr Business Park Baltimore Road, Great Barr
BIRMINGHAM
West Midlands
B42 1DY
GB

Reference

Companies House number: 09340464

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 4a to 4l, and Lot 5f to 5l.

WORD360 LTD

Address

11 - 12 George Road
B34 7RU
GB

Reference

Companies House number: 05498277

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1, Lot 2, and Lot 5a to 5m.

WORLDWIDE LANGUAGE RESOURCES LTD

Address

51 CASTLE STREET
HIGH WYCOMBE
BUCKINGHAMSHIRE
HP13 6RN
GB

Reference

Companies House number: 8907272

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 5m

About the buyer

Contact name

The Minister for the Cabinet Office acting through Crown Commercial Service

Address

9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
England

Telephone

+44 3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/ccs